Anti-discrimination Policy

DISCRIMINATION IS AGAINST THE LAW

Lutheran SeniorLife complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. Lutheran SeniorLife does not exclude people or treat them differently because of race, color, national origin, age, disability or sex.

Lutheran SeniorLife:

  • Provides free aides and services to people with disabilities to communicate effectively with us such as:

               Qualified sign language interpreters

               Written information in other formats (large print, audio, accessible electronic formats, other formats)

  • Provides free language services to people whose primary language is not English, such as:

               Qualified interpreters

                Information in written languages

If you need these services, contact: Corporate Compliance Office

If you believe that Lutheran SeniorLife has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with:

Corporate Compliance Officer, Lutheran SeniorLife, 191 Scharberry Lane, Mars, PA 16046  724-742-2295 (phone)  724-772-2960 (fax)                                                                                                                                                          

You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, the Corporate Compliance Officer is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office of Civil Rights, electronically through the Office for Civil Rights Complaints Portal, available at:https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at:

U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F HHH Building, Washington, D.C. 20201  1-800-368-1019  800-368-7697 (TDD)

Complaint forms are available at:  http://www.hhs.gov/ocr/office/file/index.html.

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